Frequently Asked Questions

  • Where is your main office located?
    • Miami, FL / Atlanta, GA
  • Will my items ship together?
    • Sample orders occasionally ship separately, most parcels should include all products ordered in one parcel. If there is any questions, please contact us at
  • What are your shipping options?
    • See "Shipping & Tracking" page at the bottom of the website
  • Why am I being charged for shipping?
    • While every item in the Ivy Eyewear Online Store has FREE SHIPPING, you may be asked to pay shipping on any promotional or FREE items offered to you by Ivy Eyewear. Promotional shipping is typically charger per FREE item. See FREE SAMPLES page for details.
  • Does you have good quality eyewear?
    • We work with the best manufacturers to ensure you receive quality eyewear. You can see our Happy Customers page to see how our beautiful models and Brand Ambassadors are enjoying the latest Ivy styles.
  • Do you have customer reviews?
    • We have hundreds of customer reviews throughout the website. Just click on any individual item and you will see the photo and text reviews left by our valued customers.